Category: B2B Trade Show Marketing

Want more qualified B2B leads? Say “show me the money.”

In the short post last week “Some people are better than others,” Seth Godin talked about the value of certain prospective customers over others. He makes a great argument, for instance, that book buyers are more likely to be good prospects for buying a Kindle, not because they read more but because the have “bought” books. What makes these prospects better is the commitment of money to a particular interest.

His example is a consumer one. But his point applies in B2B marketing just as well. Prospects willing to “pay money” or “invest time” to learn something are better than those who just opt in or register to gain free information. Here are three examples of prospects who show the money.

 Subscribers: Prospects who fall into this category are far easier to find as there a number of rental lists available based on buying behavior. A list of subscribers paying to receive an industry publication, for example, is far more valuable than names rented from a controlled circulation publication that is free to readers offline or online.

Seminar Trade Shows: In good times, companies freely pay to send employees to trade shows for learning. In this slowed economy, not as many businesses are participating in or attending industry trade shows because of the cost. Those who do send attendees are seriously in the market for solutions.

 Live Seminars: B2B marketers have long known that offering targeted content generates qualified leads of individuals who have an interest in a subject related to their product or service. Offering a live seminar, however, requires an investment of time on the part of the attendee. Time is money after all. This approach will significantly reduce response over an online Webinar, but those attending should be far more qualified.

 Prospects who are actively researching and evaluating something are closer to making a buying decision. Attracting this type of lead should not be a substitute for filling the pipeline, but businesses that want qualified leads who could close faster, should look for the money.

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When being pretty does not help you stand out in a crowd.

I registered late for DMA09, the annual Direct Marketing Association conference that was here in San Diego this year. So when the approximately 380 exhibitors sent me an invite to visit their booth, I quickly drowned in a sea of postcards. One day alone I got 18 of them.

They were all clever and creative and colorful and personalized. They offered free gifts, the opportunity to enter drawings for very desirable prizes, introductory discounts — you name it. All the offers were good. But the packages and messages became a blur as they DMA Post Cardsatried to compete with each other.

The few invitations I did read were not colorful, clever or creative. They were communications enclosed in businesslike envelopes, and I could count those on one hand.

As a small consulting and copywriting business I saw all of the mailers. But I wonder how many of them made it to the desk of registered attendees who work in large corporations. In those companies third-class mail is often discarded and not delivered to the addressee.

My lesson from this experience is that B2B marketers who want to promote their booth at a trade show or conference is this: no matter how spectacular the drawing or giveaway prize or discount, bag the postcard. Instead, send your booth invitation in an envelope or express-type mailer. That way you can be sure it will get delivered and stand out in a crowd.

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